TERMS AND CONDITIONS

RMA Worldwide

Terms and Conditions

If for any reason you do not see your chauffeur, please call (888) 888-5466 and press 2 to locate your chauffeur to avoid a late cancellation charge. Rates are all-inclusive estimates; however, may not include charges for parking, tolls, and airport fees, which are passed along as incurred. Debit and credit cards will be authorized for the minimum amount estimated at the time of booking.  The authorization will hold the funds until released by your bank or financial institution. RMA Worldwide cannot assume responsibility for items left in vehicles.

 

Stops                                   Fee                                                                                                    

Stop in Route                     $20.00                                                                                              

Multiple Stops                   Defaults to Hourly


Wait Time Grace Periods                                                                                                                        

15 minutes          non-Airport                                                                                                                   

30 minutes          Domestic Flights                                                                                                                          

60 minutes          International Flights

 

Cancelation Policy           Time                     Penalty                                                             

SEDAN                                 2 hours                   100%                                                                            

SUV                                      2 hours                    100%                                                                            

Luxury Sedan                    4 Hours                   100%                                                                            

Executive Van                    4 Hours                  100%                                                                            

Minibus                               24 hours                 100%                                                                            

Coach                                   1 Week                   100%

International bookings require a 24-hour notice. LATE CANCELLATIONS WILL BE CHARGED THE FULL FARE.


No show Policy                Penalty                                                                             

SEDAN                                 100%                                                                 

SUV                                      100%                                                                                 

 Luxury Sedan                    100%                                                                                 

Executive Van                    100%                                                                                 

Minibus                               100%                                                                                 

Coach                                   100%


Holidays                              Fee                                                                                     

Holiday Surcharge            25%      

New Years Day, Martin Luther King Day, Memorial Day, July 4th, Juneteenth, Labor Day, Thanksgiving, Christmas Day


Miscellaneous                                                 Fee                                                                                                                          

Baby Seat Storage                                           $25.00                                                                                                                           

Airport fees                                                       As incurred

Local, State and International Taxes          As incurred                                                                                                          

Third Party Booking Fees                              As incurred                                                                                                          

Tolls                                                                     As incurred


Fuel Surcharge*               % of base
               *National Average Price Per Gallon (Reformulated Fuel)       

$3.00                                    3%                        

$3.50                                    4%                                                                                                                    

$4.00                                    5%                                                                                                                    

$4.50                                    6%                                                                                                                    

$5.00                                    7%                                                                                                                    

$5.50                                    8%                                                                                                                    

$6.00                                    9%

The Fuel surcharge is reviewed monthly and adjusted following two consecutive months at a higher or lower band.


State Taxes & Regulatory Fees                                                                                                                              

Charged where applicable by law (i.e. NY and CT) – Varies

Thank you for choosing RMA Worldwide – Should you need travel assistance at any time please call: (888) 888-5466